We've seen psychological safety become a buzzword. In some circles, it's overlooked or misinterpreted as excessive leniency or coddling. Psychological safety is crucial to an innovative and happy workplace but for it to be effective, it needs to be paired with strong, clear quality standards and a healthy culture of feedback.
To feel psychologically safe, people in your organization need to know that they can trust their team to always listen to, understand, and help them build on their ideas – providing feedback from a place of wanting to uphold something bigger than the individual: the success of the whole.
Encourage big swings, sure, but also ensure that learning and excellence follow. This duality separates the good from the great.